Voucher information: No need to print! You can show your voucher on your smartphone or other devices. (But if you’d rather print a copy – that’s fine too!)
Individual vouchers for each activity will be shared with customers within 24 hours of booking.
Attraction ticket:
This experience requires standing for 20-30 minutes and ascending and descending stairs
The ride is not recommended for pregnant women
If guests using wheelchairs are not able to transfer from their wheelchair to the ride seat by themselves or with the assistance of a companion, they may enjoy the film from a stationary position on the ride platform, accompanied by a flight guide.Cruise:
Please arrive at the meeting point 15 minutes prior to the scheduled departure time.
Icelandic winters can be very cold, we recommend dressing in warm layers, a waterproof jacket, and sturdy shoes. We recommend bringing a winter hat, scarf, gloves, and wearing warm socks for colder days.
Please note that this tour is weather dependent. In case of unfavourable conditions in the bay, the itinerary may be altered or the tour could get cancelled altogether. You will be notified of any changes as soon as possible.
Since this is a wildlife tour we can never predict or guarantee sightings of any kind. In the event that we don't encounter any whales or dolphins, we do not offer refunds, but instead give our passengers a complimentary ticket to use another day.
We follow a Code of Conduct for responsible whale watching, ensuring each encounter respects the animal's terms by adjusting our boat's position and keeping a safe distance to minimize disturbance.